Every provider formats their billing differently. None of them make it easy.
Statement Control reads aged care monthly statements line by line — rates, subsidies, contributions, totals — and flags anything that doesn't add up. To handle real provider formats, we need real redacted statements.
Limited research pilot. We are accepting a limited number of statements for this pilot. The pilot will close once we have enough usable examples for the research set. We expect to accept up to 50 usable statements.
What you receive and what you don't
What you receive
If your statement is accepted as usable for the research set, you receive a $100 Amazon gift card by email.
What you don't receive
You will not receive a personalised review, billing advice, legal advice, financial advice, or a finding about whether your provider charged correctly. This pilot is for research and product development.
Why we need real statements
Aged care providers do not all format their monthly statements the same way. Some show services line by line. Some group charges. Some separate subsidies, contributions, adjustments, and balances differently. To build a tool that works across real providers, we need redacted examples of real statement formats.
Who is running this pilot
Statement Control is being developed by Jeremy Martin through Glenmount Trading Pty Ltd (ABN 36 619 364 019). The purpose of this pilot is to understand how Australian aged care providers format monthly statements, so the product can be tested against real-world examples. This is an early research pilot, not a live review or advice service.
Before you send anything
Please do not send an unredacted statement. We do not want original or unredacted statements. Only send a redacted copy with personal details removed.
Best redaction method: print, black out, then re-scan. Print the statement, use a thick black marker to fully cover personal details, then scan or photograph the redacted pages. This is safer than using digital mark-up tools, because some tools only cover the text visually rather than permanently removing it.
Only submit a statement for another person if you have their consent or authority to act for them.
How it works
-
Read the redaction guide
Black out names, IDs, addresses, phone numbers, handwritten notes, and anything else that identifies the person receiving care.
-
Leave the billing details visible
We need service descriptions, dates, hours/units, rates, government subsidy, client contribution, totals, balances, and category headings.
-
Email the redacted statement
Send every page as a clear PDF, scan, or photo. Do not post statements publicly.
-
We check whether it is usable
We confirm the file is complete, readable, properly redacted, and suitable for the research set.
-
Receive the gift card
If accepted as usable, we send a $100 Amazon gift card by email within five business days.
What counts as accepted
A statement is accepted as usable if it is complete, readable, from an Australian aged care provider, includes the detailed billing pages, and has been properly redacted. We may reject files that are incomplete, unreadable, duplicate, heavily redacted in the billing areas, or contain personal information that cannot be safely removed.
We may not accept multiple statements from the same provider if the format is substantially the same. Please ask before sending more than one. We only pay for statements accepted into the research set. Gift cards are only available for statements accepted while the pilot is open.
What happens to your statement
Plain-English privacy summary
Who can access it: Access is limited to Jeremy Martin as the pilot operator, and to the technology service providers used to receive, store, secure, and process submissions. We do not give submitted statements to aged care providers, government bodies, advertisers, data brokers, or unrelated third parties.
AI and model training: During this pilot, submitted statements are reviewed manually and may be used to test Statement Control's own internal extraction and checking process. We do not use submitted statements to train third-party general AI models, and we do not permit our service providers to use them for that purpose. Where third-party AI providers are used, we require privacy and security safeguards as described in our Privacy Policy.
Where it is stored: Submitted files are stored using encrypted cloud services. We take reasonable steps to limit access and protect submitted files.
How long it is kept: The original submitted file is deleted within 30 days after we have reviewed it and extracted any de-identified billing information needed for the research set. De-identified billing data is retained for product development.
Is it shared or sold: We do not sell submitted statements. We do not give submitted statements to aged care providers, My Aged Care, government bodies, advertisers, data brokers, or unrelated third parties for their own use. We may disclose personal information to service providers, professional advisers, and other parties as described in our Privacy Policy.
Is the provider or government contacted: No. We do not contact your provider, My Aged Care, or any government body about your submission.
Can you ask for deletion: Yes. Contact us at any time. If the original file still exists, we delete it. Once information has been de-identified so that no individual is identifiable or reasonably identifiable, it may no longer be personal information under the Privacy Act. We will still treat the research set carefully because re-identification risk depends on context, and we will confirm what has been deleted and what remains in de-identified form.
Full details are in the Privacy Policy and Privacy Collection Notice linked below.
Send your statement
Pilot status: open — accepting redacted statements
Email your redacted statement to:
contact@statementcontrol.com.auAttach the redacted PDF, scan, or photos of every page. Please send a redacted copy only — do not send original statements. We will reply to confirm receipt.
You are welcome to ask questions before sending a statement.
Please read the acceptance criteria before sending. Sending a statement does not guarantee acceptance or payment.
Please check this page before sending. The pilot may close once the research set is complete.
What to redact
We need billing information, not information that identifies you or your family member.
Black out
- customer ID, participant ID, My Aged Care ID, account numbers, and similar identifiers;
- names of the care recipient, family members, care partner, or individual workers;
- addresses, email addresses, phone numbers, dates of birth, Medicare/DVA/NDIS numbers;
- banking details, payment references, QR codes, barcodes, signatures, and handwritten notes.
Leave visible
- provider name and ABN;
- statement period, current quarter, classification, and budget amounts;
- service dates, descriptions, categories, hours/units, rates, government subsidy, client contribution, and total amount;
- opening balance, expense summaries, adjustments, remaining balance, and all totals/subtotals.
Safest method: print the statement, use a thick black marker to fully cover personal information, then scan or photograph every page clearly. Do not rely on drawing black boxes, using a highlight tool, or covering text in a PDF editor. Some tools make the page look redacted while leaving the original text hidden underneath. Covering text is not the same as permanently removing it.
Before sending, open the scanned copy and zoom in to check that the redacted information cannot be read. If you photograph the pages, use good lighting, keep the page flat, and make sure no personal details are visible through the marker, glare, shadows, or the other side of the page. Do not send the original digital file if it contains personal information — send only the scanned or photographed redacted copy.
Common questions
What is Statement Control?
Statement Control is a tool in development. It is designed to read aged care statements, account for the numbers, and help identify items that may need checking. The current pilot is about collecting redacted examples so the tool can handle real provider formats.
Will I get an analysis of my statement?
No. This pilot is for research and product development. You will not receive a personalised review, advice, or a finding about whether your provider has charged correctly.
Who is behind this?
This pilot is being run by Jeremy Martin through Glenmount Trading Pty Ltd (ABN 36 619 364 019), using the project name Statement Control.
What statements are useful?
Complete Support at Home or Home Care Package monthly statements from Australian providers. We need every page, especially the detailed service breakdown, not just the summary page.
Can I send more than one?
Statements from different providers are especially useful. We may not accept multiple statements from the same provider if the format is substantially the same, so please ask first.
How many statements are you accepting?
This is a limited pilot. We expect to accept up to 50 usable statements. Submissions are reviewed in the order received. Sending a statement does not guarantee acceptance or payment. A gift card is only sent if the statement is accepted as usable for the research set. Once the pilot is closed, new submissions will not be eligible for the gift card offer.
Is there a limit on gift cards?
One gift card per accepted statement. We only pay for statements accepted into the research set.
What if I miss something when redacting?
We check each received file. If we identify personal information that should have been redacted, we may delete the file and ask you to resend a properly redacted copy. We do not want unredacted statements.
Your privacy
Glenmount Trading Pty Ltd handles submitted information under its Privacy Policy and Privacy Collection Notice. We take steps to de-identify submitted statements before processing them for research and product development.